Business Process Improvement Manager

hace 7 días


San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

About the Role

The Learning Project Analyst will be responsible for supporting the delivery of learning programs through the design of optimal networked E2E processes and roadmap management. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.

Key Responsibilities:

  • Collaborate with cross-functional teams to evaluate, plan, and deliver core learning outcomes on time and within scope.
  • Design and implement process improvements to optimize business outcomes.
  • Develop and maintain process models, specifications, diagrams, and flow charts to support business needs.
  • Identify and mitigate risks and issues to ensure project success.
  • Analyze and document business processes and metrics to inform decision-making.

Requirements:

  • 2+ years' experience in a corporate environment with process analyst/improvement role and/or experience in project coordination/management and/or reporting role.
  • B.S or B.A degree in Business Administration, Management, Project Management, Human Resources, or related field.
  • Experience in learning enablement/delivery services is a plus.
  • Ability to work with cross-functional teams and with other business/technology groups within an organization.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.


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