Meeting Services Operations Specialist

hace 2 semanas


San José, San José, Costa Rica Msd A tiempo completo
Job Overview

The Global Meeting Services Support Analyst role is a crucial part of the Travel, Meeting, Card & Fleet (TMC&F) organization and Process Excellence team. This position plays a vital role in supporting the Global Congress & Financial Program.

This role processes payments via corporate card or purchase order, meeting reconciliation, and closeout process. It also oversees expense report creation, Payment Portal Requests (PPR), and verifies transactions related to corporate/virtual cards or P-cards. The individual will submit finance templates to Finance for completion.

**Key Responsibilities:**

  • Support the creation of expense reports on behalf of Regional Leads and submit backup documentation per internal guidelines
  • Audit Corporate Card statements to ensure accuracy of all charges
  • Reconcile Corporate/Virtual Card statements with charges appearing in Concur System
  • Request missing receipts/invoices from Meeting Planning Agency
  • Support congress reconciliation by checking files received from MPA, populating cost allocation template, and journal entry template, and submitting to Finance

**Required Skills & Qualifications:**

  • Bachelor's degree completed/in progress or relevant experience
  • Lean Six Sigma / Scrum / Agile Methodologies (as a plus)
  • Intermediate/Advance MS Excel skills (Power BI as a plus)
  • Languages: English (C1), Portuguese (plus)
  • Effective communication (internal & externally) skills in English
  • CITI Manager System (as a plus)

**Preferred Qualifications:**

  • Experience with SAP (Employee Expense Management, Shopping/Purchase Order, and Payment Portal Requests)
  • Internal controls and process standardization preferred
  • Ability to navigate through change or uncertainty

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