Contact Center Manager

About This OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a key member of our contact center, you will be responsible for handling customer inquiries, resolving issues, and providing product information in a professional and courteous manner.**Responsibilities:**• Handle customer...

**Descripción**:Organizar y dirigir al personal del Contact Center con el objetivo del cumplimiento de los KPIs del área tales como tasa de contactabilidad, tiempos de contacto, generación de oportunidades de venta y experiência de usuario en Servicio al Cliente.

**Inchcape **es el distribuidor automotriz líder a nível global, con presencia en más de 40 países.Somos socios estratégicos de 40 de las marcas automotrices más importantes, impulsando una movilidad mejor, para hoy y para el futuro.Somos un equipo diverso y global, formado por más de 20.000 personas, que fomenta una cultura de inclusión y...

About the JobWe are looking for a talented Operations Analyst - Contact Center to join our team in Costa Rica. In this role, you will be responsible for managing our contact center operations, including forecasting, scheduling, and real-time management methodologies.The ideal candidate will have 3+ years of experience in workforce management supporting...

Waymore Global Solutions-Dist. Autorizado LibertyAcerca de la VacanteEn Waymore Global Solutions-Dist. Autorizado Liberty, buscamos un SUPERVISOR DE VENTAS CONTACT CENTER con experiencia en impulsar al equipo a la colocación de servicios de internet, televisión y telefonía móvil a clientes PYME.Descripción del PuestoEl Superintendente de Ventas Contact...

ACERCA DE LA VACANTEFunciones del PuestoSe requiere contratar Supervisor de Ventas de Contact Center queImpulse al equipo a la colocación de servicios de internet, televisión ytelefonía móvil a clientes PYMERequisitos del PuestoMínimo Bachiller en Educación Media de preferencia con estudios universitarios,en carreras afines a la administración de...

About the RoleWe are seeking an experienced IT professional to lead our Corporate IT Center as a manager. This position requires strong leadership skills, excellent communication abilities, and a passion for driving innovation and improvement within the team.

**Acerca de la vacante**:**Funciones del Puesto**:Licenciatura en Administración Empresas, Ingeniería Industrial o Sistemas de Información**Requisitos del Puesto**:Experiência de 2 a 5 años años en Administración de Personal y responsable en Centros de Contacto**Experiência Deseada**:Deseable manejo avanzado del idioma inglésDeseable experiência en...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 3+ years of experience in Human Resources or Shared Services.- 5+ years of experience as Front-line Manager/Lead/Supervisor...

About the Role: As a High-Volume Call Center Manager, you will be responsible for managing the dialer system operations, ensuring optimal performance, and driving business growth.Key Accountabilities:Team Management:Lead and motivate a team of dialer system administrators.Develop and implement training programs to improve team performance.Dialer System...

1+ years of related contact center management experience- 2+ years or more people management experience- Bachelor's degree or advanced college education- Experience working in a contact center environment- Experience conducting interviews and making effective hiring decisions- Demonstrated customer service and communication skills, both verbal and in...

Service Delivery Team ManagerWe are seeking a highly experienced and motivated Service Delivery Team Manager to join our Amzn Support Srvcs Costa Rica team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and contributing to the development and implementation of process improvements.Key...

Sé parte de nuestro equipoNos encontramos en la búsqueda de Gestor de Cobros para Call CenterFunciones:- Seguir con los procedimientos y normas establecidas por el cliente principal para asegurar que las deudas pendientes se cobren económica, legal y éticamente, según las políticas establecidas por la empresa.- Contactar a los clientes existentes en la...

About the RoleWe are looking for a highly skilled and motivated SDS CAP Associate to join our team. As a key member of our Customer Service Concessions Abuse Prevention (CAP) team, you will be responsible for using operational expertise to assist CSAs across the CAP network.ResponsibilitiesUse tools and programs to navigate the website, research accounts,...

En Edunetwork Center S.A., buscamos profesionales apasionados por la docencia y la enseñanza de la farmacia. El papel del Asistente de Farmacia dentro de nuestro equipo es crucial para garantizar que nuestros estudiantes reciban la mejor educación posible. Si estás listo para hacer una diferencia positiva en la formación técnica de futuros...

**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a temporary position with a flexible schedule from August to the end of December.Flexible hours after...

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center RepresentativesThis is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...

About UsCosta Rica's Call Center is committed to delivering exceptional customer experiences through our dedicated team of professionals. With a strong focus on quality and customer satisfaction, we strive to build long-term relationships with our clients and their customers.We are seeking a highly motivated and experienced Customer Service Representative to...