Customer Service Agent
hace 2 meses
Job Summary
We are seeking a highly skilled and customer-focused Spa Specialist to join our team at Marriott International. As a Spa Specialist, you will play a critical role in delivering exceptional guest experiences and promoting our spa services.
Key Responsibilities
• Provide exceptional customer service to guests, responding to their needs and ensuring their satisfaction with our spa services.
• Promote and sell spa services, including massages, facials, and other treatments, to guests.
• Manage reservations and confirm appointments, ensuring seamless guest experiences.
• Process payments and handle guest transactions in a professional and efficient manner.
Requirements
• High school diploma or equivalent required.
• No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.
• Ability to work in a fast-paced environment and maintain a professional demeanor under pressure.
• Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
What We Offer
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.
Marriott International is an Equal Opportunity Employer
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