Third-Party Utility Operations Specialist
hace 6 días
Job Description
We are seeking an experienced Third-Party Utility Operations Specialist to join our team. In this role, you will be responsible for managing and supervising TPU Operations Analysts and overseeing performance measurements of teams. You will also serve as the senior escalation point for all outstanding supplier risk analysis items.
Key Responsibilities:
- Serve as the senior point of escalation for TPU supplier risk analysis activities
- Oversee and take a leading role in performance measurements of teams
- Embed a culture of coaching to teams whilst actively monitoring and assessing staff development needs, required training and development opportunities
- Provide expert guidance and support on the development of key controls, standard processes, operating procedures, and promulgation of best practices
- Interface with Third Party Officers (TPOs), Business Activity Owners (BAOs), and Sector and Regional Risk teams and other Citi business stakeholders on a regular basis
- Build and maintain relationships with TPU Supplier Risk Managers in other TPU sites in an effort to constantly refine, improve and share working best practices globally
- Support the coordination of the TPU site's Monthly Operating Review process and Third Party Management governance committees
- Review results of third-party risk monitoring activities providing credible challenges to, and robust quality checks of, such results
- Perform a lead role in the design, development, and execution of key TPU initiatives Perform reviews of Pre-Contract Due Diligence, Post-Contract Ongoing Monitoring activities and provide credible challenges to accountable / responsible parties
- Provide and present periodic updates to TPU Site Heads globally
- Champion TPU VOE efforts in strategic sites and support TPU VOE activities globally Ensure that staff have clear goals and expectations with regards to the results by which they will be measured
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