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Ad Operations Coordinator

hace 7 días

San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role

The Ad Operations Coordinator is responsible for providing world-class customer service and support for the Amazon global advertising business. This includes managing the daily operations of advertising campaigns across Amazon and its subsidiaries.

Key responsibilities include:

  • Maintaining high standards around campaign fulfillment
  • Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation
  • Managing platform queue success ensuring campaigns are within SLA and accurate
  • Building creative in an ad server using third-party tags
  • Activating ads in the ad server after assigning the appropriate creative
  • Communicating status of campaign creation to key global partners
  • Supporting and covering other advertising teams
  • Providing account team with screenshots confirming creative went live
  • Auditing ad server and campaign checklists to ensure accuracy and completeness
  • Assigning creative to orders within our ad-serving systems
  • Scanning orders for security compliance
  • Verifying 3rd-party reporting
  • Upholding user experience by confirming ad units when they go live

Requirements

  • Educational background or similar experience in Advertising or related field
  • Excel proficiency
  • Proficient in an industry-leading third-party ad server – DoubleClick, Atlas, etc.
  • Familiarity with third-party ad-serving tags