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Enterprise Security Strategist
hace 7 días
About Us
\SentinelOne's mission is to empower organizations to protect themselves against ever-evolving threats. Our XDR platform is designed to prevent, detect, and respond to security breaches in real-time, providing unparalleled visibility and control.
\We are a values-driven organization that prioritizes collaboration, innovation, and customer success. As a Technical Account Manager at SentinelOne, you will have the opportunity to make a meaningful impact on our customers' security journeys and drive business growth.
\Key Responsibilities
\- \
- Evaluate customers' security requirements and develop customized solutions to meet their evolving needs.\
- Build and maintain strong relationships with key clients, ensuring they receive exceptional service and support.\
- Collaborate with internal teams to resolve technical and business issues, identify growth opportunities, and gather customer feedback.\
- Stay up-to-date with industry trends, technologies, and best practices to drive innovation and continuous improvement.\
- Promote upsell opportunities and contribute to the development of knowledge base resources.\
- Work closely with Product, Engineering, Support teams, and Upper Management to advocate customer needs and define feature requests.\\:ul\
Requirements
\We are seeking an experienced and skilled individual who possesses:
\- \
- A minimum of 3 years of experience in field engineering, technical account management, or pre-sales roles.\
- Excellent communication skills, with the ability to articulate complex ideas and build strong relationships with clients.\
- Strong problem-solving skills, with experience working with Enterprise customers and troubleshooting complex technical issues.\
- The ability to work independently and as part of a team, with a proven track record of driving results and meeting deadlines.\
- Familiarity with MongoDB, scripting languages (Python, PHP), and Unix shell scripts, with the ability to learn and adapt quickly.\\:ul\
Benefits
\SentinelOne is committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to succeed. We offer a range of benefits, including:
\- \
- A competitive salary and bonus structure.\
- Ongoing training and professional development opportunities.\
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.\\:ul\
About SentinelOne
\SentinelOne is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability status, or any other protected characteristic. We are proud to be an E-Verify participant for all U.S.-based roles.
