Customer Success Advocate
hace 2 días
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry, and competitive environment.
- Train sellers in the use of Premium Services platform and other program's tools.
- Analyze data and trends to identify, action, and influence long-term opportunities to maximize potential for assigned sellers and improve their metrics.
- Oversee key strategic activities that are underway for the seller, follow up, escalate, and clear blockers as appropriate across multiple organizations.
- Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a larger customer set.
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Customer Success Advocate Compliance Expert
hace 5 días
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is a global leader in connecting the world. As part of our customer success team, you will play a crucial role in supporting our professional services for 10 DLC customers.**Job Overview**The Customer Success Advocate is responsible for educating customers on best practices to reduce spam complaints and ensuring compliance with regulations. This...
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Client Success Advocate
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoWe're seeking a highly motivated and detail-oriented individual to join our SSCC team as a Client Success Advocate. In this role, you'll be responsible for accepting, prioritizing, analyzing, and closing all assigned client requests, while ensuring detailed update tracking for incidents.You'll work closely with your teammates to share best practices and...
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Compliance Customer Success Representative
hace 4 días
San José, San José, Costa Rica Syniverse A tiempo completoWe're looking for a Compliance Customer Success Representative to join our team at Syniverse. As a customer-facing professional, you will support our professional services for 10 DLC customers and help them understand and implement best practices to reduce spam complaints.**Job Description**The Customer Success Advocate is responsible for managing campaign...
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Customer Success Advocate
hace 8 horas
San José, San José, Costa Rica Microsoft Corporation A tiempo completo**About Us**Microsoft Corporation is committed to empowering every person and every organization on the planet to achieve more. We strive to create a culture that inspires excellence, encourages teamwork, and fosters innovation.We believe that our employees are our greatest asset, and we invest in their growth and development to help them achieve their full...
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Customer Success Accelerator
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewWe're seeking an experienced Customer Success Manager to join our Strategic Account Services organization at Amazon Support Services Costa Rica Srl. In this role, you'll play a critical role in shaping the future of our program and driving business growth for our top-selling clients on the Amazon Store.The ideal candidate will have 3+ years of...
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Enterprise Customer Success Specialist
hace 4 días
San José, San José, Costa Rica Syniverse A tiempo completoWe are seeking an Enterprise Customer Success Specialist - Compliance to join our team at Syniverse. As a key member of our customer success team, you will be responsible for supporting our professional services for 10 DLC customers.**Job Summary**The Customer Success Advocate is a customer-facing professional who supports professional services for 10 DLC....
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Customer Success Executive
hace 2 semanas
San José, San José, Costa Rica Cisco Systems A tiempo completoWhat You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...
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Customer Success Technical Advisor
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoCompany Overview: Microsoft is a global leader in technology, empowering individuals and organizations to achieve more. Our mission is centered around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job Description: As a Customer Success Technical Advisor, you will be responsible for delivering...
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Customer Success Engineer
hace 2 semanas
San José, San José, Costa Rica Cloud Software Group A tiempo completoDo you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...
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Manager, Customer Success Management
hace 4 días
San José, San José, Costa Rica Cloud Software Group A tiempo completoDo you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo***NOT A PEOPLE MANAGER, THIS IS AN INDIVIDUAL CONTRIBUTOR ROLE*** The Strategic Account Services (SAS) organization is seeking a Customer Success Manager for our Time Bound Account Management team (TBAM) to shape the future of the program.The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store,...
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Manager, Customer Success
hace 2 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
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Product Support Specialist
hace 12 horas
San José, San José, Costa Rica Teleperformance A tiempo completoJob OverviewThe Teleperformance Customer Experience team is seeking a highly skilled and experienced Product Support Specialist to join our team. As an integral member of our team, you will work directly with customers to provide exceptional customer experiences.This role is responsible for providing product support for the Insulet OmniPod System, including...
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Manager, Customer Success
hace 2 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
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Technology Solution Advocate
hace 4 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completo**Unlocking Customer Potential with Microsoft Solutions**At Microsoft Corporation, our goal is to empower every person and organization on the planet to achieve more. Our Inside Sales organization is at the forefront of driving growth in cloud-first, mobile-first businesses while leveraging modern technology and big data and analytics to drive impactful...
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Customer Success Manager
hace 7 días
San José, San José, Costa Rica Appvance A tiempo completoThis is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, we are seeking an experienced Customer Success...
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Manager, Customer Success, Strategic Account
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...
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Customer Success Operations Specialist
hace 8 horas
San José, San José, Costa Rica Arkose Labs A tiempo completoAbout the RoleThis is a unique opportunity to join a fast-growing startup with pioneering technology built by passionate and ambitious people. As a Customer Success Operations Analyst, you will play a critical role in driving the success of our Customer Success team.Key responsibilities include:Maximizing the operational effectiveness and efficiency of our...
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Customer Experience Advocate
hace 2 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAbout Microsoft CorporationAt Microsoft, we strive to create a culture of inclusion where everyone can thrive at work and beyond. Our Customer Experience & Success (CE&S) organization is dedicated to delivering a seamless support experience to our customers.The TeamYou'll be part of our Applications & Infrastructure team, working closely with internal teams...
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Customer Success
hace 1 semana
San José, San José, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...