Training and Organizational Development Professional
hace 6 días
**Role Summary:**
We are seeking a dynamic Training and Development Specialist to join our team in Costa Rica. This role requires a strong background in adult learning and development, with experience working within a complex shared services environment.
**Key Accountabilities:**
- Collaborating with local people managers, the site leadership team, and the global Learning and Development team to develop and implement the GBS Costa Rica Learning and Development plan.
- Designing and delivering high-quality training initiatives, including new hire onboarding, professional and process training, leadership, competencies, and culture development initiatives.
- Establishing and maintaining effective relationships with internal and external stakeholders.
- Serving as the primary point of contact for training completion and administration issues.
- Coordinating team-building or team-development sessions.
- Building, leading, training, and supporting the local internal trainer network.
- Developing and maintaining the training calendar and catalogue.
- Monitoring training completion and attendance.
- Preparing training reports.
- Ensuring audit readiness on the Learning and Development area.
- Supporting HR when L&D is in scope for audit.
- Evaluating the effectiveness of training events and learning initiatives.
- Representing the company as a local ambassador for corporate learning and development programmes.
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