Digital Transformation Consultant

hace 4 días


San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

About Align Technology

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At Align Technology, we are a global leader in the development of innovative medical devices that revolutionize the dental and orthodontic industry. Our mission is to transform smiles and change lives through digital dentistry.

We are committed to delivering the next generation of clear aligners (Invisalign) to our customers, and we are looking for a skilled Service Transition Specialist to join our team.

The ideal candidate will have experience in business process analysis and transformation, as well as strong project management skills. They will work closely with cross-functional teams to coordinate projects, ensure timely delivery, and meet budget requirements.

This role will play a critical part in Align's goal to deliver exceptional customer experiences and drive business growth.

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  • Responsibilities:
  • Plan and define project scope and deliverables
  • Arrange for project documentation and ensure recommendations are met
  • Establish and maintain relationships with stakeholders
  • Monitor and report on project progress
  • Model, analyze, and transform business processes
  • Define operational KPIs for business processes
  • Assess processes, collect measurements, and interpret data
  • Design, run, test, and upgrade processes

Requirements:

  • Bachelor's degree in industrial engineering or related field with hands-on experience in process improvement
  • 4-6 years of direct experience in Process Improvement and Project Management
  • Proficiency in English
  • Problem-solving skills, thoroughness, attentiveness to detail, and decision-making skills
  • To be a team player, strong communication skills, both written and verbal
  • To participate, develop, test, and implement projects with medium-low complexity and require medium-to-low supervision
  • Interpersonal skills and the ability to work cross-functionally
  • SCRUM, ITIL, BPM (Business Process Management)

About You:

We are looking for an experienced professional who is passionate about process improvement and project management. If you have a proven track record of delivering results and are excited about joining a dynamic team, please submit your application.



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