Senior Specialist, Global Settlement Operations

hace 3 días


San José, San José, Costa Rica Western Union A tiempo completo

We are seeking a highly skilled Senior Specialist, Settlement Operations to join our team at Western Union.

As a key member of our Settlement Operations team, you will be responsible for performing complex settlement operations tasks, ensuring daily and monthly operational KPIs are met, and providing high-quality support to agents and business partners.

This role requires strong analytical and problem-solving skills, as well as the ability to identify areas for improvement in our processes and implement changes that drive efficiency and effectiveness.

You will work closely with cross-functional teams to develop and implement process improvements, and will participate in projects related to settlement operations to drive business growth and innovation.

To be successful in this role, you will need 2-3 years of experience in payment, accounts receivable, accounts payable, settlement operations, finance, or banking sectors/areas. A Bachelor's degree in accounting, administration, business, finance, computer science, communication, or a similar field is also required.

In addition to your technical skills and experience, we are looking for someone who is passionate about delivering exceptional results, has excellent communication and interpersonal skills, and can work effectively in a fast-paced environment.

At Western Union, we value diversity, equity, and inclusion, and strive to create an inclusive workplace where everyone feels valued and respected.

The benefits package includes:

  • Flexible working arrangements
  • Paid time off, including extended maternity leave
  • In-house company doctor services
  • Continuing education opportunities
  • Transportation services options
  • Parking spaces
  • Hybrid work model
  • Flexible working schedules
  • Referral program award
  • Employee resource groups (ERGs) and committees to volunteer with
  • Carpooling program
  • Price Smart membership
  • Pan American Medical and Life insurance
  • Cafeteria subsidy

Our hybrid work model enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.



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