Cloud Systems Infrastructure Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

Company Overview

Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada is a market leader that excels in designing, building, managing, and modernizing mission-critical technologies. We strive to build a more equitable and inclusive world for our employees, customers, and communities.

We invest heavily in our team members through learning, training, and career development opportunities. Our flexible working practices and stellar benefits help our professionals grow and progress long-term. We are committed to powering human progress in an ethical and sustainable way.

About the Role

This position involves performing Azure IaaS/PaaS services and monitoring using ScienceLogic and Azure Monitor as applicable. You will be responsible for 24x7 monitoring and generating auto tickets in Service Now. Additionally, you will validate and update KPIs according to the agreed operational KPI list.

You will perform operation management as per contract support hours, Incident, Problem, and Change Management, and coordinate with cloud providers for any Azure VM or Service level issues at the cloud provider level.

Required Skills and Qualifications

To excel in this role, you should have 1-2 years of experience supporting Linux environments. Expertise in managing Cloud platforms such as MS Azure is essential. Familiarity with databases like SQL, PostgreSQL, MySQL Cloud Object Store, and experience in managing firewalls and network-related components is also required.

Benefits

We value diversity and welcome people from all cultures, backgrounds, and experiences. Our Kyndryl Inclusion Networks (KINs) create a workplace where everyone can find support and advice. As a result, we give you the ability to bring your whole self to work and contribute to our equitable culture.

Others

This is a Full-Time, Regular position with No Travel required. The primary job category is Technical Specialist, and the role is Systems Administrator.



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