Senior Cloud Infrastructure Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

We are seeking a skilled Senior Cloud Infrastructure Specialist to join our team at IBM.

About the Role

As a key member of our global team, you will work in an agile environment to design, deploy, and maintain cloud-based systems for our clients. Your primary responsibility will be to lead problem resolution for clients, working closely with worldwide teams to gain experience with the latest technologies.

You will be the point of contact for clients, responsible for client service requests, and identify issues using troubleshooting techniques. Additionally, you will collaborate with a global team to share recommendations, solutions, and ideas.

To succeed in this role, you must be able to develop and enhance your technical knowledge through projects and IBM's learning platform.

Responsibilities
  • Design, deploy, and maintain cloud-based systems for clients
  • Lead problem resolution for clients
  • Work closely with worldwide teams to gain experience with the latest technologies
  • Be the point of contact for clients
  • Identify issues using troubleshooting techniques
  • Collaborate with a global team
Requirements
  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience in cloud infrastructure
  • Strong understanding of cloud-based technologies
  • Excellent communication and teamwork skills
What We Offer

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.



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