Senior User Experience Researcher

hace 2 meses


San José, San José, Costa Rica Sentinelone A tiempo completo

About Our Mission:

SentinelOne is shaping the future of cybersecurity with our cutting-edge XDR platform. Our innovative solution prevents, detects, and responds to threats in real-time, leveraging patented AI models for autonomous protection.

We're a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define our collaborative culture. We're seeking individuals who will drive team success and collaboration across SentinelOne.

Our Goals:

You will impact our products serving thousands of users from security teams at enterprise and government customers worldwide.

Your Responsibilities:

  • Plan and execute user research activities to gain deep insights into user behavior, needs, and pain points.
  • Conduct qualitative and quantitative research, such as user interviews, surveys, usability tests, and analytics analysis.
  • Collaborate closely with product managers, designers, and engineers to identify research questions and define research goals.
  • Synthesize and analyze research findings and communicate them in a clear and impactful manner to stakeholders.
  • Work with the design team to generate personas, user flows, wireframes, and prototypes based on research insights.
  • Continuously advocate for the user by promoting user-centered design principles throughout the product development process.
  • Stay up to date with industry trends and best practices in UX research and contribute to the advancement of our research methodologies.

Your Skills and Qualifications:

To succeed in this role, you should possess:

  • Proficiency in UX design tools and software, such as Dovetail and Figma.
  • Fluency in English, both written and spoken.
  • Proficiency in qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis.
  • Strong analytical and problem-solving skills, with the ability to derive actionable insights from complex data sets.
  • Excellent communication skills, both written and verbal, with the ability to present research findings to diverse stakeholders.
  • Knowledge of cybersecurity concepts and the ability to understand the unique challenges and needs of our target users is highly appreciated.
  • A Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field is highly valued.
  • A portfolio demonstrating past research projects and their impact on product development is highly desirable.

Salary:$120,000 per year, depending on location and experience

Benefits:We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

Equal Employment Opportunity:SentinelOne is an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability, or other protected characteristics.


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