Account Management Professional
hace 1 semana
**Account Operations Manager Role**
We are seeking a skilled Account Operations Manager to join our team at Hewlett Packard. In this role, you will be responsible for managing the operational business relationship of mid-size to large domestic accounts.
**Key Responsibilities Include**
- Managing operational business relationships with mid-size to large domestic accounts
- Conducting and reviewing complex operational analysis
- Serving as a point of escalation and collaborating with other functions to drive resolution of operational issues
- Representing customer needs and providing business requirements to projects of moderate to high complexity
- Preparing and running operational performance reviews with customers and supporting improvement plans
**Requirements for Success**
- First-level university degree or equivalent experience; may have advanced university degree
- Typically 4-6 years of related experience in supply chain, customer service, procurement, or financial management
- Typically 1-2 years of experience supporting large accounts
**Preferred Skills and Qualifications**
- Excellent communication skills (written, verbal, presentation); mastery in English and local language as well as other languages as required
- Developing consulting, negotiation, and influence skills
- Solid understanding of core HP businesses and the revenue cycle
- Superior research and analytical skills
- Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
- Demonstrated project management skills such as planning, execution, and implementation
- Proven ability to collaborate and network with other groups and functions to reach business objectives
- Basic financial and business acumen
- Ability to identify and implement customer-specific process improvements
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