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Eastern Time Zone Representative
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The Eastern Time Zone Representative role at Auxis is an exciting opportunity to provide top-notch support to a prominent healthcare services provider. As a key member of the team, you will be responsible for handling patient inquiries, resolving issues, and enhancing patient experience.
Responsibilities:
- Engage with patients and families, addressing their needs and concerns in a timely and empathetic manner.
- Collaborate with healthcare teams to ensure seamless transitions and improved patient outcomes.
- Analyze feedback and implement changes to optimize patient experience and quality of care.
Requirements:
- Excellent communication skills, with demonstrated expertise in English-Spanish language proficiency (B2+ or above).
- At least one year of customer service experience, with a focus on delivering exceptional patient care.
- Ability to work effectively in a fast-paced environment, adapting to changing priorities and deadlines.
About Auxis:
Auxis is dedicated to empowering employees to excel in their roles, offering a supportive work environment and opportunities for growth and development. The company recognizes that every individual brings unique strengths and perspectives, driving excellence in patient care and operational efficiency.
Benefits:
- Paid time off and family leave, allowing employees to recharge and prioritize their well-being.
- Comprehensive health benefits, including medical, vision, and dental coverage.
- Employee recognition program and transportation subsidy, showcasing appreciation for employees' contributions.],
