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Technology Operations Specialist
hace 2 semanas
Company Overview
">Citi's technology infrastructure spans the globe, providing high-quality services to its customers. As a specialist in this field, you will play a key role in maintaining and supporting our operations.
">Job Description
">- Provide 1st level support for Citi's technology infrastructure, escalating issues to Tier II support as needed.
- Use monitoring systems to track the health of our infrastructure and provide timely responses to incidents.
- Serve as the entry point for incidents into the support lifecycle, including initial recording and classification.
Required Skills and Qualifications
">- Experience in a technology support role, preferably with iSeries/AS400/Mainframe experience.
- Intermediate level working knowledge of enterprise infrastructure monitoring tools.
Benefits
">Citi is an equal opportunity and affirmative action employer, committed to diversity and inclusion. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
">