Operations Optimization Specialist

hace 3 días


San José, San José, Costa Rica Equifax A tiempo completo

At Equifax, we are looking for a highly skilled Operations Optimization Specialist to join our team. As a Process Engineer, you will be responsible for conducting root cause analyses and mapping to improve processes across regulated operations.

The ideal candidate will have a strong background in data analysis and be able to provide preventative corrective recommendations to improve quality. You will work closely with other team members to find the necessary evidence to consolidate final recommendations for implementation.

Key responsibilities of this role include:

  • Tracking metrics to discover areas for improvement and monitoring upgrades
  • Providing thorough instructions for the successful implementation of process changes
  • Assessing compliance with applicable regulations and quality standards
  • Analyzing data to determine trends and presenting it in ways to help people make better decisions

We require a Bachelor's degree in Industrial Engineering or a related field and 1+ years of working experience as a Process Engineer in the Service Industry. Strong written and verbal communication skills in both English and Spanish (B2+ level) are also essential.

Apart from technical expertise, we are looking for someone with strong attention to detail, proven ability to identify, assess, and solve problems, and ability to work under minimum supervision.



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