Operations Manager for Client Experience
hace 4 días
Ecolab is committed to operational excellence and customer obsession. We are seeking a talented Customer Service Supervisor to join our team who shares our passion for delivering exceptional customer experiences.
Main Responsibilities:- Monitor, coordinate, and evaluate the Customer Service Team to ensure high-quality customer interactions
- Develop and execute Work Process Improvement to analyze opportunities and improve efficiency
- Oversee assigned customer service operations to ensure fair and effective handling of customer claims and complaints
- Manage SLA (Service Level Agreements) to meet customer expectations
The ideal candidate will have strong analytical and problem-solving skills, excellent communication skills, and experience working in a fast-paced environment. A Bachelor's degree in Business Administration or equivalent is required.
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Senior Operations Manager
hace 2 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're searching for a Senior Operations Manager (SOM) with proven experience focusing on people management (retention and talent), creativity, and who adds visionary thinking by establishing and assuring a high-performance culture within the designated Line of Business (LoB).Expected to drive cross-functionally engagements to have a broader impact...
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Nomadic Experience Manager
hace 12 horas
Alajuela, Alajuela, Costa Rica Selina A tiempo completoAbout UsSelina is a community-driven hospitality company that celebrates the nomadic lifestyle. Our mission is to inspire authentic and meaningful connections among our guests.The Operation Manager will be responsible for overseeing various aspects of our operations, including housekeeping, maintenance, and tours & travel. This role requires strong...
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Hotel Operations Manager
hace 6 días
Alajuela, Alajuela, Costa Rica Infotree Global Solutions A tiempo completoThe Boutique Operations Manager will have primary day-to-day responsibility for planning, implementing, managing, and overseeing all Operations, Human Resources, and sales marketing activities of the company.**Experience & Qualifications**:- Minimum of 3 Years of Management experience in the high-end tourism industry.- University Degree.- Advanced...
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Atención al Cliente y Recepción de Mercancía
hace 3 días
Alajuela, Alajuela, Costa Rica Overseas Logistics Operations A tiempo completo¿Quienes Somos?\La empresa Overseas Logistics Operations se dedica a ofrecer soluciones logísticas innovadoras para emprendedores y empresas.\Actualmente estamos creciendo rápidamente y estamos buscando talento humano para trabajar en nuestro nuevo Centro Logístico en Coyol, Alajuela.\Desarrollo Laboral\\Asumir responsabilidades de gestión de inventario...
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Operations Planning Program Manager
hace 4 días
Alajuela, Alajuela, Costa Rica Medtronic A tiempo completo**Careers that Change Lives**As a member of Mozarc's Supply Management Organization and As the Supply Planning Program Manager - Global Operations & Supply Chain Data, you will drive the Project Portfolio execution as well as lead Supply Project Management execution for key GO&SC Data programs that significantly advance the day-to-day transactions,...
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Customer Experience Supervisor
hace 16 horas
Alajuela, Alajuela, Costa Rica Jll A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Experience Supervisor to lead our managed parking and shuttle services team. This individual will be responsible for developing and implementing effective communication strategies, managing vendor relationships, and ensuring seamless operations.Main ResponsibilitiesDevelop and maintain communication...
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Hotel Operations Lead
hace 6 días
Alajuela, Alajuela, Costa Rica Collective Hospitality A tiempo completoDuties and ResponsibilitiesDeliver commercial, financial, and operating results for the location, aligned with the company's goals and strategies.Lead the location Operations Team to ensure that the location delivers its commercial and financial operating results.Support the preparation, presentation, and achievement of the location's annual business plan...
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Account Manager
hace 6 días
Alajuela, Alajuela, Costa Rica Expeditors A tiempo completo**Job Description**We are seeking an Account Manager - Shipping Operations to join our team at Expeditors. As a key member of our customer service department, you will be responsible for ensuring the timely and accurate billing of freight while providing exceptional customer service.**Responsibilities Include:**Accurate and Timely Client Billing: Ensure that...
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Operations Assistant Manager
hace 8 horas
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoUnited Parcel Service is seeking a highly organized and detail-oriented Operations Assistant Manager to join our team. In this role, you will be responsible for performing general administrative tasks, including report preparation, data entry, and handling small-scale projects.The ideal candidate will have strong leadership skills, with the ability to lead...
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Atención al Cliente y Almacenaje
hace 3 días
Alajuela, Alajuela, Costa Rica Overseas Logistics Operations A tiempo completoNuestra empresa ofrece servicios logísticos de alta calidad a empresas de diferentes sectores. En este momento estamos buscando un profesional que se integre a nuestro equipo como Montacarguista/Apilador.Tareas claveAsegurar la preparación y organización de pedidos de clientes para su envío.Recibir y revisar mercancía para verificar su estado y...
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Client Success and Solutions Manager
hace 4 días
Alajuela, Alajuela, Costa Rica Softwareone A tiempo completoAbout UsSoftwareOne cultivates strong client relationships, focusing on revenue growth and solution delivery. As an Account Manager, you will act as the main contact for client inquiries, driving upselling, cross-selling, and contract renewals.
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Customer Experience Manager
hace 16 horas
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob OverviewAs a key member of the 3M team, you will play a vital role in leading our inbound operations. This position requires strong leadership skills, excellent communication abilities, and a proven track record of success in customer-facing roles.About Us3M is a global leader in innovation, with a rich history of delivering solutions that improve lives....
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Strategic Sourcing Manager
hace 5 días
Alajuela, Alajuela, Costa Rica Jll A tiempo completoJob Description:We are seeking a Sr. Sourcing Operations Manager to oversee and manage all S&P activities centralized in JBS Costa Rica. This role will lead and coordinate the smooth transition of all activities, tasks, and roles transferred to the new CR service center.The ideal candidate will act as a transition lead (PMO), ensuring all activities and...
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Commissioning Manager
hace 1 semana
Alajuela, Alajuela, Costa Rica Amentum A tiempo completo**Commissioning Manager**:- R0096120- Belen, Heredia, Costa Rica- Full time- Add to favorites Favorited View favorites**Amentum** is seeking a **Commissioning Manager** to join our Operations and Maintenance TeamThe **Commissioning Manager** is responsible for the organization, direction, supervision and coordination of commissioning activities on a project...
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Coordinador de Inventario
hace 2 días
Alajuela, Alajuela, Costa Rica Overseas Logistics Operations A tiempo completoNuestra Visión\En Overseas Logistics Operations nos enfocamos en brindar soluciones logísticas personalizadas y efectivas para satisfacer las necesidades de nuestros clientes.\Nuestro objetivo es convertirnos en líderes en el mercado logístico al ofrecer servicios inigualables y experiencias de cliente excepcionales.\Si Te Gusta Trabajar en un Equipo...
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Operations Finance Lead
hace 6 días
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoAbout this RoleWe're seeking an experienced Finance Manager, FP&A to join our Global Operations organization. As a key finance business partner, you will support our Costa Rica operations, take ownership of COGS and OPEX, and be a core member of our Global Corporate FP&A team.Key Responsibilities:Support the Global Operations organization in achieving its...
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Senior Customer Service Operations Manager
hace 12 horas
Alajuela, Alajuela, Costa Rica Jll A tiempo completoJob SummaryThe Customer Experience Supervisor will oversee the customer service teams for managed parking and shuttle services, ensuring seamless operations and high standards of service. This role involves developing and managing communication strategies, managing vendor relationships, and tracking customer feedback.Duties and ResponsibilitiesProvide...
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Supply Chain Operations Executive
hace 4 días
Alajuela, Alajuela, Costa Rica Medtronic A tiempo completoAbout MedtronicMaking a difference in healthcare worldwide.We push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. Our goal is simple: improve lives. We challenge ourselves and each other to make tomorrow better than yesterday.Job DescriptionThe Supply Planning Program Manager - Global...
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Program Manager for Developer Ecosystem
hace 7 días
Alajuela, Alajuela, Costa Rica Microsoft Corporation A tiempo completoA Dream Job for Product/Service Managers: Take Your Skills to the Next LevelWe're seeking a highly skilled Program Manager to join our Developer Community team within the Creator Platform & Experiences (CPE) organization.This mission-driven opportunity focuses on empowering game creators worldwide. As a key player, you'll contribute to growing the global...
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Operations Director
hace 16 horas
Alajuela, Alajuela, Costa Rica Selina A tiempo completoOur MissionSelina was born out of a desire to celebrate the nomadic lifestyle. We aim to provide authentic and meaningful connections for our guests.The Operation Manager plays a vital role in ensuring that every guest has an exceptional experience with us. Their responsibilities include overseeing housekeeping, maintenance, and tours & travel operations.Key...