Appeals Collector for Healthcare Provider

hace 4 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo
About the Role

We are seeking an Appeals Collector to join our team at Auxis. In this role, you will be responsible for pursuing additional payment on open appeals through various means of communication with payers and patients.

Key Responsibilities
  • Pursue additional payment on open appeals via telephonic, online, or payment package processes.
  • Overcome objections that prevent payment of claims.
  • Gain commitment for payment through concise and factual collection techniques.
  • Escalate accounts to appropriate individuals at the payer and SSC management as needed.
Requirements

To be successful in this role, you must have:

  • English-Spanish language proficiency (oral and written) with a score of 85% or higher (C1 or above).
  • A high school diploma.
  • At least 1 year of experience in Customer Service positions.
What We Offer

Auxis prioritizes employee growth and development. As an Appeals Collector, you will receive:

  • Health benefits including medical, vision, and dental.
  • Transportation subsidy.
  • Asociacion Solidarista.
  • Training and development programs.
  • Employee recognition program.
  • Paid time off and family-paid leave.
  • Paid day off for your birthday.

We strive to create a positive work environment where you can grow professionally and personally.



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