Talent Acquisition Operations Strategist

hace 5 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

At Experian, we're committed to empowering consumers and our clients to manage their data with confidence. As a leading global information services company, we help individuals take financial control, businesses make smarter decisions, and lenders lend more responsibly. Our team is transforming data into solutions that facilitate transactions, ensure financial safety, and improve the financial lives of millions worldwide.

We're seeking a skilled Communications, Change Management & Analytics expert to support our Global Talent Acquisition function. This role will lead our TA communication, change management, and training initiatives, reporting to the Talent Acquisition Operations Manager based in the US. The ideal candidate will be a communications expert with strong TA, change management, and analytics experience.

The position's responsibilities include developing and executing our TA communications approach and plan, localizing and cascading communications, sharing feedback from various projects, and analyzing stakeholder groups and their preferred communication channels. Additionally, this role will define communications governance and comms review processes, execute change management routines, and provide data, analytics, and reporting on TA performance.

Key Responsibilities:
  • Develop and execute TA communications approach and plan
  • Localize and cascade communications
  • Analyze stakeholder groups and their preferred communication channels
  • Define communications governance and comms review process
  • Execute change management routines
  • Provide data, analytics, and reporting on TA performance

To thrive in this role, you must be innovative and skillful at problem-solving, self-motivated, and able to prioritize workload. Strong interpersonal skills, public speaking, and presentation skills are essential, as well as advanced knowledge of reporting analytics, automation, and quality tools. You should also have intermediate level skills with MS Excel and MS PowerPoint.

Requirements:
  • 2+ years of communications or TA operations experience
  • Strong expertise in TA process and systems
  • Strong interpersonal skills, public speaking, and presentation skills
  • Advanced knowledge of reporting analytics, automation, and quality tools
  • Innovative problem-solving skills
  • Self-motivation and ability to prioritize workload


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