Central American Ops Strategist

hace 4 días


San Francisco, Heredia, Costa Rica Uber A tiempo completo
About the Role

We are looking for a highly motivated Central American Ops Strategist to join our team. As a key member of our operations team, you will be responsible for leading strategic projects and initiatives that drive growth and improve customer experience.

In this role, you will work closely with cross-functional teams to analyze business needs, identify opportunities for improvement, and develop solutions that meet our goals.

Your strong analytical and problem-solving skills, combined with your business acumen and stakeholder management expertise, will enable you to drive results in a fast-paced environment.

Key Responsibilities:

  • Strategic Planning: Develop and implement short- and mid-term plans to achieve operational excellence.
  • Operational Analysis: Analyze business performance, identify areas for improvement, and develop solutions.
  • Process Improvement: Implement process changes to increase efficiency and reduce costs.
  • Stakeholder Management: Build relationships with internal and external stakeholders to ensure successful project execution.
  • Communication: Develop and communicate operational metrics and insights to senior leaders and other stakeholders.

Requirements:

  • English and Spanish professional proficiency.
  • 3+ years of professional experience in operations or a related field.
  • Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation.
  • Critical thinking and analytical rigor.
  • Communication: Strong written and verbal communication skills.
  • Teamwork: Ability to work with diverse backgrounds and responsibilities.
  • Executional Excellence: Ability to manage complex operations, prioritize tasks, and deliver results.

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