PTP Department Lead Specialist

hace 2 días


San José, San José, Costa Rica Bacardi A tiempo completo
About the Role

As the PTP Team Lead, you will play a key role in supporting the front desk organization, leading relationships with internal and external customers, managing metrics, and providing support to projects aimed at improving processes within the PTP department.

You will be responsible for performing monthly market reviews to share results and discuss PTP KPIs, defining and implementing action plans for improvement and compliance with Bacardi policies.

The ideal candidate will identify and support continuous improvement opportunities within the Accounts Payable flow, hold regular 'Let's Talk' conversations with the team, and provide support with their career plans.

Key Responsibilities:
  • Perform market reviews to share results and discuss PTP KPIs, defining and implementing action plans for improvement and compliance with Bacardi policies.
  • Identify and support continuous improvement opportunities within the Accounts Payable flow.
  • Hold regular 'Let's Talk' conversations with the team and provide support with their career plans.
  • Lead calls and communication with internal and external users.
  • Provide functional expertise to the PTP organization.
  • Coordinate daily tasks of the team to achieve KPIs and ensure excellent customer service and professionalism.
Skills and Qualifications:

The ideal candidate will have experience in Accounts Payable with high knowledge in SAP, SRM, and Taulia. They will require strong analytical and problem-solving skills, along with proficiency in English and advanced knowledge of MS office.

A collaborative leadership style that empowers teamwork to achieve desired outcomes is essential, as well as the ability to handle multiple and changing priorities. The successful candidate will also have a process improvement mentality and be eager to add to their knowledge base and skills.

Our Culture:

We are a family-oriented company that treats each other and our communities with respect and care. Our culture is built on three pillars: Fearless, Family, and Founders.

Fearless means adopting an agile mindset, being comfortable trying new things and taking risks. We empower our employees to question, challenge, and innovate.

Family means treating each other and our communities like family. Always.

Founders refers to the spirit of entrepreneurship that drives us. We see the business as if it's our own and take accountability for our work.


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