Recreational Activities Coordinator

hace 4 días


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

Job Overview

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences.

Responsibilities

  • Create recreational activity agendas and advertisements using publishing software
  • Conduct inventory of supplies, materials, and equipment and inform manager of low supply items
  • Encourage, recruit, register, and schedule guests to participate in recreation activities
  • Promote a fun and relaxing atmosphere for guests
  • Provide information to guests about available recreation facilities and activities
  • Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members
  • Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency
  • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager
  • Provide assistance to injured guests until the arrival of emergency medical services
  • Clean and maintain recreational equipment and supplies
  • Assist management in training, motivating, and coaching employees; serve as a role model
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
  • Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Anticipate and address guests' service needs; assist individuals with disabilities
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Process orders or transactions from customers and collect payment as necessary
  • Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Enter and locate work-related information using computers and/or point of sale systems


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