Renewals Business Operations Specialist
hace 4 días
At Palo Alto Networks, we're committed to shaping the future of cybersecurity. Our mission is clear: to be the partner of choice for digital protection.
We're not just building a company – we're creating a community that innovates, together. As a trailblazer, you'll join our team of visionaries who challenge the status quo and drive results.
This role offers an exciting opportunity to support our Channel Renewals business by working closely with the Renewals team and distributors. You'll focus on driving process improvements and operational efficiencies, leveraging data preparation and reporting to enhance distributor and channel partner experiences.
Your Impact
- Establish case management and SLAs for proactive and reactive quote requests.
- Drive process improvement on channel quoting to optimize on-time renewal rates.
- Maintain monthly ATR visibility for distributors and top channel partners.
- Develop and maintain renewals quoting FAQs and process guides for distributors.
You'll play a key role in streamlining processes, enabling channel execution to support the growth of our renewals business. If you're passionate about innovation, driven by results, and eager to contribute to our mission, we invite you to apply.
We're looking for someone with strong time management and organizational skills, able to work well in fast-paced environments. Metric-driven results orientation, related experience in quoting/order operations/sales, and excellent communication skills are essential. Bachelor's degree or equivalent military experience required.
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