Contract Business Manager
hace 6 días
Kyndryl is at the forefront of progress, dedicated to helping companies and individuals grow strong. We design, build, manage, and modernize mission-critical technology systems that the world relies on every day.
Our team is actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and carry this energy to our customers.
We are committed to creating a diverse environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Your Role
The Contract Commercial Manager is responsible for managing the execution of the Program Management System to deliver commercial requirements and business objectives for assigned accounts. Key objectives include financial performance, customer satisfaction, audit readiness, business controls posture, and adherence to standard processes and global tools.
Key Responsibilities:
- Facilitate contract activities and ensure effective management of contractual obligations.
- Apply deep expertise in Agile methodology, facilitate squad ceremonies, and prioritize tasks efficiently.
- Perform advanced customer services activities, including problem investigation, resolution, and client engagement.
- Provide guidance and support to new team members, promoting knowledge sharing and skill development.
- Serve as an advisor and trainer, supporting audits and business controls engagements.
- Collaborate with clients and sellers to establish funnel priorities through two-way communication.
Required Expertise
- Excellent communication skills, both written and oral.
- Ability to solve complex problems and resolve issues effectively.
- Business analyst experience and a solid understanding of project management practices.
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