Learning and Development Expert

hace 1 semana


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

Role Summary

This position is responsible for delivering training programs to support client programs. The ideal candidate will have strong communication and presentation skills, as well as the ability to design and develop educational materials. They will also be responsible for conducting proficiency assessments and knowledge checks, and participating in recruitment effort meetings.

Main Responsibilities

  • Develop and deliver training programs that meet customer needs.
  • Design and develop educational materials using approved software assets.
  • Provide coaching and feedback to trainees during new hire trainings, refresher trainings and other active trainings.
  • Conduct proficiency assessments and knowledge checks to ensure trainees meet standards.
  • Participate in recruitment effort meetings and assist with call monitoring and feedback.

Essential Qualifications

  • English: C1 or higher.
  • Knowledge of adult learning principles and ability to implement into training curriculum or equivalent work experience.
  • Bachelor's degree in education or business administration preferred.


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