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Broadcast Compliance Specialist

hace 7 días


San José, San José, Costa Rica Teleperformance A tiempo completo

Our organization seeks a skilled Customer Service Specialist to provide top-notch support for live broadcast operations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

**Key Responsibilities and Accountabilities:**

  • Evaluate and escalate issues related to live broadcasts, collaborating with internal teams and vendors/providers to resolve technical problems.
  • Monitor multiple video feeds simultaneously, maintaining a high level of awareness and attention to detail.
  • Communicate effectively with stakeholders, providing timely updates on issue escalations and resolutions.
  • Work collaboratively with cross-functional teams to analyze and address complex technical issues.

Main Job Requirements:

  • Professional experience: At least 1 year.
  • Language: English (required).
  • Location: San José, Provincia de San José (required).