Strategic Operations Coordinator

hace 1 día


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo
Role Overview

Sgf Global seeks a skilled Strategic Operations Coordinator to partner with our Business Units and channel organization. This role will involve building effective marketplace strategies that are measurable and aligned with business goals.

Key Responsibilities
  • Collaborate with Marketplace Operations to query and send new Azure Marketplace Orders
  • Work with Sales and/or Microsoft team to obtain missing Customer Information
  • Ensure orders have been fulfilled and order confirmation letters sent
  • Send and validate Azure Marketplace monthly customer bookings to Finance
  • Calculate any overage for the month for private commit offers
Operational Excellence

The successful candidate will be responsible for:

  • Tracking usage to-date for the term
  • Tracking overage already paid
  • Determining which customers have stopped using the service and ending support entitlement
  • Maintaining documentation ownership across all business processes related to Azure
Requirements

To be successful in this role, candidates should possess:

  • Experience with the Microsoft Azure Marketplace portal
  • Knowledge of channel or distribution/aggregation operations
  • Ability to work effectively in a fast-paced operations environment
  • Strong communication and presentation skills
  • Persuasion skills to represent ideas and concepts to executives and stakeholders
  • Proficiency in Salesforce and quoting tools like CPQ (desired)
  • Experience working with teams from different time zones and cultures
About Sgf Global

We are a forward-thinking organization dedicated to delivering exceptional solutions. Our team is passionate about innovation and collaboration.



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