Document Management Specialist
hace 3 días
At Amzn Support Srvcs Costa Rica, we are looking for a skilled Document Management Specialist to join our team. The ideal candidate will have a strong background in document management, with experience in clinical review, medical document validation, and identifying potential fraudulent documentation.
The Document Management Specialist will be responsible for:
- Sorting, scanning, indexing, and storing documents in the appropriate database;
- Linking documents with relevant cases;
- Storing unmatched documents in the repository for future reference following predefined filing processes;
- Reviewing documents for accuracy;
- Identifying and reporting incorrect or unclear submissions;
- Categorizing documents by leave type;
The successful candidate will have excellent communication skills, both written and verbal, and be able to build relationships and influence others while working in a cross-functional environment. They will also possess strong problem-solving and priority-setting skills, as well as time management and ownership of deliverables.
Required Skills and Qualifications
- Bachelor's degree;
- 2+ years of professional experience;
- 1+ years of experience in Human Resource Management, Case Management, or Disability & Leave Management;
- Demonstrated ability in MS Word, Excel, Access, Outlook, and PowerPoint;
- Knowledge of US laws, federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA;
- Experience working on document management roles independently in an environment with changing priorities;
- Experience with global service and employee delivery;
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