ERP System Support Specialist

hace 7 días


San José, San José, Costa Rica Microsoft Corporation A tiempo completo
Job Description

We are seeking a highly skilled ERP system support specialist to join our team. As a technical expert, you will provide critical support to customers, partners, and internal stakeholders.

Your primary responsibility will be to diagnose, troubleshoot, and resolve complex issues related to Microsoft Dynamics Financial Operations (F&O) systems. You will work closely with cross-functional teams to identify and implement solutions that meet the evolving needs of our customers.

You will leverage your expertise in ERP systems, including knowledge of Azure, SysInternals tools, programming skills, and network debugging techniques, to deliver exceptional customer experiences.

Additionally, you will participate in ongoing training and readiness programs to stay up-to-date on the latest technologies and best practices.

Key Responsibilities:

  • Provides technical support for Microsoft Dynamics F&O systems
  • Troubleshoots complex issues using various tools and techniques
  • Collaborates with cross-functional teams to identify and implement solutions
  • Participates in training and readiness programs to enhance technical expertise
Requirements

To succeed in this role, you must have:

  • At least 2 years of experience in ERP systems like Dynamics, SAP, PeopleSoft, NetSuite ERP, Oracle ERP Cloud, Epicor, and/or related
  • Strong knowledge of operating systems, data management, and migration concepts
  • Excellent problem-solving skills and ability to collaborate with others
  • Excellent communication and interpersonal skills

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