Senior IT Operations Specialist
hace 20 horas
**About Crédito Real USA Finance LLC**: We are a leading automobile loan provider in the nation, dedicated to delivering exceptional services to our clients. As a seasoned IT Operations Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure.
Responsibilities:
- Provide top-notch support to internal stakeholders, addressing their technical queries and resolving issues efficiently.
- Manage hardware and software setups, including headset, keyboard, mouse, and monitor replacements.
- Maintain user accounts, migrating users between accounts as needed.
- Collaborate with the technical support lead to update daily status reports.
- Identify and escalate critical problems that require immediate attention.
Requirements:
- Minimum 3 years of experience in IT operations or a related field.
- Demonstrated problem-solving skills, with the ability to multitask and prioritize tasks effectively.
- Excellent communication skills, with the ability to work collaboratively with internal stakeholders.
- Strong organizational skills, with attention to detail and the ability to follow through on tasks.
- Bachelor's degree preferred.
Compensation:** $2,500 - $3,000 per month, based on experience.
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