Senior IT Operations Specialist

hace 20 horas


San José, San José, Costa Rica Credito Real Usa Finance Llc A tiempo completo

**About Crédito Real USA Finance LLC**: We are a leading automobile loan provider in the nation, dedicated to delivering exceptional services to our clients. As a seasoned IT Operations Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure.

Responsibilities:

  • Provide top-notch support to internal stakeholders, addressing their technical queries and resolving issues efficiently.
  • Manage hardware and software setups, including headset, keyboard, mouse, and monitor replacements.
  • Maintain user accounts, migrating users between accounts as needed.
  • Collaborate with the technical support lead to update daily status reports.
  • Identify and escalate critical problems that require immediate attention.

Requirements:

  • Minimum 3 years of experience in IT operations or a related field.
  • Demonstrated problem-solving skills, with the ability to multitask and prioritize tasks effectively.
  • Excellent communication skills, with the ability to work collaboratively with internal stakeholders.
  • Strong organizational skills, with attention to detail and the ability to follow through on tasks.
  • Bachelor's degree preferred.

Compensation:** $2,500 - $3,000 per month, based on experience.



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