Business Analytics Program Manager

hace 1 semana


Alajuela, Alajuela, Costa Rica Microsoft A tiempo completo

Delivering Business Insights: A Strategic Role

About the Role: We are looking for an experienced business program manager to join our team and drive business success through strategic planning, data analysis, and stakeholder engagement.

Key Responsibilities:

  • Analyze business operations and develop targeted strategies to enhance performance and delivery value.
  • Work closely with BI and business teams to develop reporting requirements and ensure alignment with business objectives.
  • Establish and maintain effective partnerships with Delivery Partners to guarantee high-quality data delivery, accuracy, and integrity.
  • Promote open communication and collaboration among CSS business stakeholder groups, BI teams, and Delivery Partner managers.
  • Evaluate and optimize data access & availability through dashboards, scorecards, and other reporting sources to ensure compliance with Microsoft security & privacy standards.
  • Provide technical expertise and support on data-related issues, escalating complex problems to internal stakeholders for resolution.
  • Design and implement customized reporting solutions to meet the dynamic needs of Microsoft business owners.
  • Identify and address blockers hindering delivery partners' ability to receive and deliver accurate data points, metrics, and measures.
  • Collaborate with delivery partners to develop and refine data delivery processes, driving continuous improvements in performance, output, and efficiency.
  • Evolve existing reporting capabilities to align with evolving business needs, incorporating scorecards, dashboards, and KPIs.


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