Analytical Tools Owner

hace 7 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
Our Ideal Candidate
We're looking for an Analytical Tools Owner to join our OSE Business Intelligence team. As an Analytical Tools Owner, you'll be responsible for designing, developing, and managing analytical tools and reporting to support the team's and business's needs.

About the Role
This role involves working with leadership to use data to solve complex problems and drive business decisions. You'll need to develop visualizations to easily communicate findings and have expertise in creation and management of datasets.

Key Responsibilities
- Design and develop high-quality analytical tools and reports using AWS technologies
- Collaborate with leadership to use data to solve complex problems and drive business decisions
- Develop visualizations to easily communicate findings

Requirements
- Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business disciplines or equivalent experience
- Experience using AWS technologies such as Redshift, S3, EC2, EMR and data pipelines
- Proficiency with data querying or modeling technique with SQL and Python
- Experience with Tableau Desktop and Server

Bonus Skills
- Expert-level proficiency in writing complex, highly-optimized SQL queries across large datasets
- Experience with Salesforce object management and extraction
- Customer service operations experience and knowledge background

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