Mainframe Infrastructure Operations Specialist
hace 5 días
The objective of this role is to leverage infrastructure technology expertise and identified policies to process data, resolve issues, and execute administrative tasks.
This position requires advanced knowledge in Infra, batch, and changes, as well as hybrid operation from Advance Support Coordination and Execution.
Responsibilities:
- Resolve moderately complex problems/projects through analysis, technical experience, and precedents.
- Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements.
- Complete control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements.
- Collect and organize requirements for hardware acquisition and deployment activities.
- Gather, compile, and synthesize information regarding technology processes or systems; create and prepare reports.
- Assist in systems implementation/enhancements and post-implementation activities.
- Exchange ideas and information in a concise and clear manner.
- Operate with a limited level of direct supervision.
- Exercise independence of judgment and autonomy.
- Act as SME to senior stakeholders and/or other team members.
Requirements:
- 2-5 years of experience in a Technology Infrastructure role with demonstrated knowledge of operational process change and improvement.
- Effective written and verbal communication skills.
- Effective analytic/diagnostic skills.
- Ability to communicate technical concepts to a non-technical audience.
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline.
Education: Bachelor's/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Mature level of the Mainframe operation and infrastructure is expected.
Job Details:
- Job Family Group: Technology
- Job Family: Infrastructure
- Time Type: Full time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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