Technical Solutions Director
hace 2 semanas
At Officespace Software, we strive to create a better workplace management experience for everyone. Our innovative platform offers an intuitive experience and an invested team, catering to diverse clients ranging from technology companies to traditional enterprises.
We have experienced substantial growth since 2020, with a global presence across the US, Costa Rica, and Canada. Our agile team consists of 200 employees who work collaboratively in trust, respect, and creativity. If you're looking for a dynamic environment that prioritizes employee satisfaction and well-being, we'd love to hear from you.
The Role: Technical Solutions Manager
- Communicate the business and technical value of our services to stakeholders effectively.
- Articulate technical solutions both verbally and in written documentation, engaging with clients and internal teams.
- Collaborate with Project Management and Client Success teams on technical deliverables as the technical partner and liaison.
- Assist stakeholders in evaluating various technical options for integrations based on their business needs.
- Foster technical solutions best practices within external and internal stakeholders.
- Identify opportunities for product and service improvements in our client base and advocate for solutions internally.
Required Skills and Qualifications
- Experience managing complex, deadline-driven technical software projects while interacting with both internal and external stakeholders is essential.
- Understanding of APIs, LDAP (specifically AD), SSO (SAML 2.0), and SCIM protocols is required.
- A degree, certificate, or prior experience in management, project management, agile/scrum, computer science, or a relevant field is highly preferred but not necessary.
- Excellent communication skills with the ability to quickly build relationships with new clients are crucial.
- Proficiency in English (C1-C2 level according to CEFR or equivalent) is necessary.
Why Choose Officespace Software?
- We offer competitive compensation packages, flexible benefit options, and leave policies that prioritize employee satisfaction.
- Our hybrid work environment allows you to work remotely or in one of our offices in Victoria, Canada; Atlanta, USA; or Escazu, Costa Rica.
- Trust is at the core of our values, empowering employees to take ownership of their work and set themselves up for success.
- We celebrate wins, recognize outstanding achievements, and prioritize work-life balance through flexible hours, remote options, and time off when needed.
- We foster a culture of fun and engagement through virtual happy hours, company-wide contests, and in-person events.
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