Senior Payment Intermediary Risk Management Lead

hace 1 día


San Francisco, Heredia, Costa Rica Citi A tiempo completo

The Senior Payment Intermediary Risk Management Lead is a senior professional responsible for overseeing risk and compliance reviews of Payment Intermediary clients in coordination with the broader Due Diligence Unit Team and other teams within the Global Enhanced Due Diligence Team.

Key objectives include coordinating and completing timely and holistic qualitative reviews of the onboarding of these client types. This role serves as a senior position within the DDU, reporting directly to the Regional DDU Lead and managing a team of approximately 6-12 staff members based in different locations globally in EMEA and the Americas.

Responsibilities:

  1. Manage and develop a diverse AML team across multiple locations, ensuring the timely and qualitative periodic review/onboarding of Payment Intermediary client types within the CitiKYC system, meeting appropriate MCA timelines.
  2. Ensure the timely and qualitative uplifts of Payment Intermediary Clients directed by relevant compliance or governance teams, such as when a PI client requires an uplift due to changes in their account with Citi.
  3. Prepare and present weekly reports to the regional DDU Lead(s) for the status of Payment Intermediaries within the region(s) responsible for.
  4. Liaise closely with the business on all uplifting cases to manage expectations and prioritize effectively.
  5. Prepare case files for review where escalations are necessary, conduct research and analysis, and document findings.
  6. Manage risk by analyzing root causes of issues and their impact on the business, applying lessons learned to improve performance month-over-month.
  7. Exercise independence of judgment and autonomy, serving as a subject matter expert (SME) to senior stakeholders and/or other team members.
  8. Ensure effective capacity planning and serve as the regional DDU point of contact for audit and regulatory queries related to Payment Intermediary Clients.
  9. Maintain constant learning and development opportunities for team members, including regular one-on-one sessions and documented progress.
  10. Foster lasting relationships with other regional DDU Leads, Risk Evaluation Management (REM), Banking Capital Markets and Advisory (BCMA), Payment Intermediary Oversight Committee (PIOC), FCB/PI Compliance, Country AMLCO's, and other relevant stakeholders.

Qualifications and Requirements:

  • Extensive KYC experience in Citi or similar global institutions.
  • Anti-Money Laundering (AML) Certification is preferred.
  • Previous supervisory experience is essential.
  • Efficient verbal and written communication skills are required.
  • Experience using online search tools is advantageous.
  • Advanced English language proficiency is necessary.

Education:

Bachelor's degree is mandatory, while a Master's degree is highly preferred.



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