Enterprise Computing Specialist

hace 3 días


San José, San José, Costa Rica L. L. Bean A tiempo completo

We are seeking a highly skilled Enterprise Computing Specialist to join our team of technical experts dedicated to delivering exceptional IT services. The ideal candidate will have a strong background in IT infrastructure operations, with experience in monitoring and troubleshooting across various platforms.

Key Responsibilities:

  • Monitor and operate L.L.Bean computer systems to ensure a stable environment enterprise-wide
  • Work with technical staff to resolve problems for L.L.Bean end users
  • Provide advanced operational support for all enterprise computing platforms
  • Coordinate the research and resolution of Enterprise Operations' technical concerns and issues
  • Coach, train, and provide technical mentoring to Operation Analysts

Required Skills and Qualifications:

  • Strong analytical and problem-solving skills
  • Experience troubleshooting with IT Infrastructure devices, Desktops, Servers, and network
  • Solid understanding of network infrastructure, network hardware, commands, and tools
  • Active Directory and Windows Server OS solid knowledge
  • Experience with Firewalls, Routers, Switches, and Load Balancers
  • Experience with corporate monitoring tools and editing/adjusting alerts
  • General help desk knowledge
  • Strong interpersonal skills
  • Ability to multitask
  • Good team player


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