Digital Transformation Solutions Specialist

hace 1 semana


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi, a leading global bank, empowers its clients and partners through innovative technology solutions. As a strategic partner to Corporate Finance and Human Resources organizations, we ensure seamless financial and human resources operations throughout the entire employment life cycle.

About Us

We design, develop, and deliver cutting-edge digital tools that enhance our safety and soundness standards. Our focus on elevating leadership and manager capabilities enables us to continually raise the bar. We model a customer-centric mindset, adopting forward-compatible behaviors and exploring dynamic reporting capabilities and self-service platforms.

Our Strategic Priorities
  • Enhance Safety and Soundness Standards
  • Elevate Leadership and Manager Capabilities
  • Design Innovative Solutions to Eliminate Pain Points

We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward-compatible behaviors, all while modeling a customer-centric mindset. Our diverse profile of products and services touches every Citi employee.

Global Process & Stakeholder Management (GPSM)

The FRSS EUC Reduction Analyst will support the identification and delivery of EUC retirements. This role requires close coordination and collaboration with the Global FRSS EUC Reduction team, FRSS Process areas located in FRSS Centers, GFT partners, Risk and Control, as well as 3rd party vendors.

Responsibilities
  • Partner with the Global EUC Reduction Project team to understand project goals/agenda, schedule, and key milestones
  • Work with key partners to track identification of solutions and delivery of EUC retirements
  • Responsible for project status reporting updates to relevant stakeholders
  • Develop and maintain tracking and reporting to monitor progress of EUC Solutions and the corresponding EUC Delivery Book of Work
  • Lead meetings and coordinate activities with cross-functional teams, ensuring action items are delivered on target
  • Analyze, monitor, and report on large sets of data to highlight progress, forecasts, and any risks to the FRSS EUC Reduction program

We value meritocracy, demonstrate passion for growth and development, and model dignity and respect for all. The Global Process & Stakeholder Management (GPSM) function within Finance Risk Shared Services (FRSS) is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms, and results.



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