Training Professional

hace 6 días


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo
Job Summary:
Bill Gosling Outsourcing is committed to the career development of our people. Our team provides a supportive environment for individuals to grow and succeed in their roles.

We are seeking a skilled Training Professional to join our team. As a Training Professional, you will play a key role in designing and delivering high-quality training programs that meet the needs of our employees. Your expertise will help create a positive and inclusive learning environment that fosters growth and development.

Responsibilities:
- Design and develop training materials, including presentations, handouts, and assessments.
- Deliver training sessions to small groups or one-on-one basis.
- Collaborate with Subject Matter Experts to identify training needs and develop content.
- Evaluate the effectiveness of training programs and make recommendations for improvement.
- Stay up-to-date with industry trends and best practices in adult learning and instructional design.

Requirements:
- Certificate in adult education or equivalent experience.
- College Diploma or University Degree in designated field, would be an asset.
- Minimum 6 months facilitation experience (or equivalent) plus 2 years successful management experience in a training function, or equivalent experience at Bill Gosling or elsewhere.

About Us:
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.

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