Endpoint Management Professional
hace 24 horas
Join our team of professionals as a skilled Endpoint Management Professional and play a crucial role in delivering exceptional customer service experiences.
The successful candidate will have 5 years of proven ability in Enterprise support teams and strong critical thinking and problem resolution skills.
**Job Overview:**
- Responsible for providing assistance to customers via diverse channels as appropriate for Citrix Endpoint Management.
- Analyze and resolve complex problems related to Citrix products and their integration into customer environments.
- Develop and review advanced technical training for internal and external audiences across multiple products or components.
**Requirements:**
- Preferred minimum 5+ years of IT support experience.
- Working understanding of Active Directory, Group Policies, and Windows Server Architecture.
- Working understanding of networking protocols, security technologies, and topography.
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