Senior Splunk Security Expert

hace 2 semanas


San José, San José, Costa Rica Splunk Inc A tiempo completo

About the Role
This Senior Technical Support Engineer position offers a unique opportunity to work with Splunk's security line of products, including Enterprise Security. You will be part of a dynamic team operating on a 7-day global coverage model, providing 24/7 support to customers worldwide.

Key Responsibilities
* Develop and maintain a deep understanding of Splunk products and related technologies* Take ownership of resolving customer problems while ensuring an outstanding customer experience* Participate in ongoing projects around tools, knowledge management, and our growing marketplace of solutions* Collaborate with cross-functional teams to drive business objectives

Requirements
* Outstanding interpersonal skills and excellent communication skills* Extensive experience with Enterprise Security* Strong problem-solving skills and logical approach to troubleshooting* Ability to learn new technologies quickly and adapt to changing priorities* Passion for working in a dynamic technical environment and supporting a product with frequent releases and updates


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