Business Operations Systems Administrator

hace 1 semana


San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo

Job Description:

The Operations System Administrator will serve as the central point of ownership for all system administration and data input related to Destination Services contracts and quality score data. This position will also provide matrix support to Global Destination Services, Supply Chain, Accounting, and Information Technology teams.

Primary Responsibilities:

  • Central administration of Serviceengine, including entering new client programs, contracts, and contacts, adding new program managers or employees, posting, updating, auditing, and adjusting fees, and monitoring contract requests.
  • Auditing Destination Service Consultant payments and fees on a daily basis and assisting with the financial close process to ensure complete file processing.
  • Managing internal survey distribution and sending reminders for survey completion.
  • Working with the Financial Planning and Analysis team to maintain data integrity.

Key Skills and Qualifications:

  • Fluent written and oral communication skills in English.
  • Strong multitasking and prioritization abilities.
  • Excellent communication skills, with the ability to communicate effectively in a constructive and professional manner.
  • Attention to detail and strong organizational skills.
  • Ability to work independently and as part of a team.
  • Strong computer skills and understanding of systems and software.

Education and Experience:

  • Bachelor's degree in a Business-related field.
  • Preferred experience in operating systems, data entry, or other IT and technology fields, with an understanding of cultural differences and experience working with people from diverse backgrounds.

Benefits:

  • Competitive salary in US Dollars.
  • 5 additional days of vacation per year.
  • Private medical and dental benefits.
  • Casual work environment.
  • Opportunity to work remotely with a future hybrid environment.

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