Business Systems Technology Coordinator
hace 1 semana
What You'll Do: As a Business Systems Administrator, you'll be responsible for providing exceptional support to sales users, resolving complex issues, and maintaining the integrity of our sales tools.
Main Responsibilities:
- Resolve Complex Issues: Troubleshoot and resolve complex issues related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, and ClosePlan.
- System Maintenance: Assist in scheduled maintenance of the systems via data migrations, ensuring seamless operations and minimal downtime.
- Ticket Triage: Triage Level 2 tickets to the right stakeholders with required information, facilitating efficient issue resolution and improving customer satisfaction.
- SLA Management: Maintain SLA targets, guaranteeing that support requests are addressed promptly and effectively.
- Knowledge Sharing: Document best practices and usage for sales tools, promoting knowledge sharing and collaboration within the team.
Requirements:
- At least 1-2 years of professional experience in an IT/Salesforce Helpdesk role or Salesforce certified.
- Salesforce Administrator experience highly preferred.
- Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management.
- Experience with sales processes and experience in a sales environment a plus.
- Hands-on experience providing system and tools support to users.
- Strong team player with service-oriented attitude and customer focus.
- Excellent time management skills.
- Quick learner and able to thrive in a fast-paced environment.
- Aggressive problem solver.
- Excellent written and verbal communication skills.
- Additionally knowledge of ServiceNow, Workbench, and Dataloader and Clari is a plus.
-
Project Coordinator
hace 1 hora
San José, San José, Costa Rica Svitla Systems A tiempo completoSvitla Systems Inc. is looking for a Project Coordinator for a full-time position (40 hours per week) in Costa Rica.Requirements:- At least 1 year of experience in similar positions (Project/Delivery Coordinator) in IT outstaffing/outsourcing companies with international clients.- Basic people management skills.- Good communication skills.- Good...
-
Business Technology Consultant
hace 5 días
San José, San José, Costa Rica Object Technology Solution A tiempo completo**About Us:**Object Technology Solution (OTS) is a leading global technology company that provides innovative solutions, consulting services, and managed services to businesses worldwide since 1999. With 15 offices across 6 countries, OTS offers clients a competitive advantage with its "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, the...
-
Mechanical Systems Coordinator
hace 22 horas
San José, San José, Costa Rica Johnson Controls A tiempo completo**Job Summary**We are seeking a skilled Mechanical Systems Coordinator to oversee the planning and execution of construction projects at Johnson Controls. The successful candidate will be responsible for ensuring quality procedures are followed closely and proper controls are in place.
-
Technology Implementation Specialist
hace 7 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout OTSI">OTSI is a leading global technology company offering cutting-edge solutions, consulting services, and managed delivery options for businesses worldwide since 1999.">With a strong presence in North America, Central America, and Asia-Pacific, we have a Global Delivery Center based in India.">Our strategic locations offer customers the competitive...
-
Business Systems Administrator
hace 2 semanas
San José, San José, Costa Rica Splunk A tiempo completoCompany Overview:Splunk is a leading enterprise technology company that specializes in unified security and observability platforms. Our mission is to build a safer and more resilient digital world, where our customers can trust their digital systems to be secure and reliable.Job Description:The Customer Success Technical Solution Analyst will play a...
-
Financial Systems Transformation Specialist
hace 17 horas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoJob SummaryWe are looking for a highly skilled Financial Systems Transformation Specialist to join our team. As a key contributor to our Finance Transformation, Data and Systems team, you will play a critical role in driving financial transformation and improving operational efficiency.Key Responsibilities:Translate business requirements into an optimal...
-
Business Operations Coordinator
hace 3 días
San José, San José, Costa Rica Mondelez International A tiempo completoAbout this Opportunity:We are seeking a highly skilled Business Operations Coordinator to join our team at Mondelez International. As an Executive Assistant Lead, you will provide administrative support to executives, executing activities and building effective relationships with those you support.Key Responsibilities:Provide administrative support to...
-
Business Systems Consultant
hace 3 días
San José, San José, Costa Rica Delbridge Solutions Inc. A tiempo completoAbout Delbridge SolutionsDelbridge Solutions is a leading technology company that provides world-class software solutions and implementation services. With offices in Canada, USA, Europe, and Costa Rica, we cater to Fortune 1000 companies, supporting their business processes through innovative technology.Job Description:We are seeking a Business Systems...
-
Technology Systems Integration Expert
hace 2 días
San José, San José, Costa Rica Western Union A tiempo completoAbout the RoleThis position involves taking on complex analytical responsibilities within multiple transformation programs and enhancement projects in Western Union.You will serve as a liaison between business users and technology groups, transforming their needs and requirements into functional specifications.The ideal candidate will have experience working...
-
Business Operations Coordinator
hace 7 días
San José, San José, Costa Rica Amentum A tiempo completoAmentum is seeking a talented Business Operations Coordinator to support our RDAP program in the LAC region.Key Functions:Manage financial records and reports.Provide administrative support to the finance team.Develop and maintain effective relationships with stakeholders.Requirements:Bachelor's degree in business administration or related field.Excellent...
-
Strategic Project Coordinator
hace 2 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoJob DescriptionWe are seeking a highly skilled and detail-oriented Strategic Project Coordinator to join our team at Zm Financial Systems. This role will be responsible for coordinating the filing of regulatory reports in the region, as well as assisting with the collection, compilation, review, and management of documentation.The ideal candidate will have...
-
Human Resources Technology Strategist
hace 3 días
San José, San José, Costa Rica Atlas Technology Solutions A tiempo completoCompany Overview"Atlas Technology Solutions" is a pioneering employer of record that empowers businesses to thrive in a globalized world. Our cutting-edge platform enables companies to hire and manage employees across borders with ease, fostering a borderless future of work.Job DescriptionWe are seeking an exceptional HR Technology Strategist to join our...
-
Business Systems Analyst
hace 1 semana
San José, San José, Costa Rica National Instruments A tiempo completoNI is seeking a Systems Analyst to join the Software Services team in the IT department.**Responsibilities**:- Analyze, identify, gather, and create requirements for solutions to business problems- Describe and communicate the potential impacts from system changes- Propose innovative operational changes including people, processes, and systems- Prepare user...
-
Business Insights Coordinator
hace 1 semana
San José, San José, Costa Rica Nielseniq A tiempo completoAbout the RoleWe are seeking a highly motivated and analytical individual to join our team as a Business Insights Coordinator. In this role, you will be responsible for:Providing data-driven insights and recommendations to clients to drive business growth.Developing and maintaining complex data sets and analyses to support business decisions.Collaborating...
-
Solution Development Coordinator
hace 7 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout OTSI">OTSI is a global technology company delivering innovative solutions, consulting services, and managed delivery options for businesses worldwide since 1999.">We have a strong presence in North America, Central America, and Asia-Pacific, with a Global Delivery Center based in India.">Our strategic locations offer customers the competitive...
-
Sr. Systems Engineer
hace 2 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoImagine what we can DEVELOP with youTrue leaders are always learning.Moody's is home to information architects, thinkers, builders, and passionate problem solvers, a collection of diverse viewpoints working together to bring out our best.Join us.Forward Together.Moody's Shared Services are the front line professionals including Finance, Technology, Legal,...
-
Business Operations Coordinator
hace 3 días
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoBecome a part of the Infotree Global Solutions family!We're hiring a Business Operations Coordinator to support our projects.About the Role:* Temporary position for 9 months.* Hybrid work arrangement with flexible hours, Monday through Friday, 8am-5pm.* Salary: A partir de $500,000.00 al mes.* Key Responsibilities:1. Assist project managers with...
-
Senior Coordinator, Information Systems Governance
hace 1 semana
San José, San José, Costa Rica Pfizer A tiempo completo**Job Description**Pfizer is seeking a Senior Coordinator, Information Systems Governance to join our HR operations team. In this role, you will be responsible for ensuring the integrity of HR Information Systems (HRIS) and providing data management insights to stakeholders.**Key Responsibilities**Lead and manage HR Data Standardization initiativesPartner...
-
Business Process Analyst
hace 7 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout OTSI">OTSI is a global technology company offering innovative solutions, consulting services, and managed delivery options for businesses worldwide since 1999.">We have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. Our strategic locations offer customers the competitive advantages of...
-
Business Systems Analyst
hace 6 días
San José, San José, Costa Rica Intel A tiempo completo**Company Overview**We are a technology leader at the forefront of innovation, committed to advancing the boundaries of what is possible. As a systems analyst in our team, you will have the opportunity to work on cutting-edge projects that shape the future of technology.