Global Business Process Improvement Manager

hace 6 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo
Job Overview

This role is responsible for executing strategic plans to enhance and optimize business processes and capabilities across the organization. The ideal candidate will analyze existing processes, collaborate with various departments, and design new architectures to ensure seamless integration.

Key Responsibilities

  • Supports the execution of strategic plans for improving and optimizing business processes and capabilities.
  • Designs the architecture of key processes and capabilities, ensuring alignment with the overall business architecture and long-term vision.
  • Collaborates with various departments and business units to integrate processes and capabilities into the broader organization.
  • Utilizes data analytics and modeling techniques to identify trends, patterns, and opportunities for process improvement, cost reduction, and revenue enhancement.
  • Monitors performance metrics and KPIs for processes and capabilities, providing insights for improvement.
  • Applies standard project management and quality improvement methodologies in process improvement approaches.
  • Identifies risks associated with process changes and capabilities, ensuring business continuity and compliance with regulatory requirements.
  • Provides guidance and mentorship to junior team members, helping them develop their skills and expertise.
Requirements
  • Four-year or graduate degree in Sales, Marketing, Business Administration, or any other related discipline, or commensurate work experience or demonstrated competence.
  • Typically has 4-7 years of work experience, preferably in business operations, business process improvement, change management, or a related field, or an advanced degree with 3-5 years of work experience.


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