Cloud Security Specialist

hace 2 meses


San José, San José, Costa Rica Sysdig A tiempo completo

We're seeking a seasoned Cloud Security Specialist to ensure our customers are maximizing their investments in cloud-native architectures. This role involves working with Sysdig technology to secure and manage containers and microservices at scale.

**Key Responsibilities:**

Deliver exceptional customer onboarding experiences and work closely with customers to define success and drive significant value from using Sysdig Secure DevOps Platform.

Maintain technical authority on the Sysdig Platform and act as a trusted advisor to customers.

Support customer education and knowledge-growth through self-paced training, webinars, and office hour sessions.

Assist customers in driving user adoption within their organization and monitor key health and usage indicators to reduce churn risk.

Contribute to customer-facing Knowledge Management systems and serve as the gatekeeper for customer feedback to Product Management.

**Requirements:**

Extensive experience in SaaS companies, preferably in Customer Success or Technical Account Management roles.

Self-motivated, proactive, and innovative team player with technical hands-on experience in Virtualization, Container, or Kubernetes environments.

Clear and concise verbal and written communicator with proficiency in leading technical workshops.

Proven ability to manage multiple projects while paying strict attention to detail and experience with Sysdig and/or Falco a plus.

Why Sysdig?

We're a well-funded startup with a large enterprise customer base, a pragmatic culture, and a focus on delivering value to customers.

What We Offer:

Competitive compensation, flexible hours, and mental wellbeing support through Modern Health. Career growth opportunities in a rapidly expanding company at the forefront of cloud security & monitoring.



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