Operations Manager
hace 5 días
**About the Role**
The Operations Manager - Front Desk Lead is responsible for overseeing the front desk operation, ensuring efficient and effective delivery of services to guests.
Key Responsibilities:
- Oversee front desk staff to ensure high levels of service quality and productivity
- Implement processes and procedures to improve operational efficiency and effectiveness
- Develop and maintain relationships with internal stakeholders, including housekeeping, food and beverage, and other departments
- Analyze data and reports to identify trends and areas for improvement
**Requirements**
To be successful in this role, you will need:
- Proven leadership and management experience in a hospitality or customer service environment
- Strong analytical and problem-solving skills
- Ability to communicate effectively with diverse groups of people
- Knowledge of hotel operations and front desk procedures
**What We Offer**
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a seasoned leader looking to take on new challenges, we encourage you to apply
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