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Customer Engagement Lead

hace 1 semana

San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

About the Role

We are seeking a Customer Engagement Lead to join our team at Cognizant. As a key member of our business operations team, you will be responsible for providing exceptional customer service and support through various communication channels.

Key Responsibilities

  • Effectively communicate information on products/services and/or troubleshoot issues within specified time frames
  • Develop and maintain strong relationships with clients and stakeholders
  • Create, verify, and upload stock keeping units into the ERP Project/Process
  • Leverage business process management principles to optimize business operations

Requirements

  • Any Graduate exclusion BE/BTech/MCA
  • Bachelors degree or equivalent experience should have completed at least 2 years Telstra/n Bachelors degree or equivalent experience should have 6months+ relevant experience

Preferred Skills

  • Procure to Pay - Procurement
  • Procure to Pay-Account Payable
  • Procurement(Manlog ProcMfg)