Accounting Coordinator

hace 2 semanas


San José, San José, Costa Rica Wrike Remote Jobs A tiempo completo

Job Description:

We are seeking a highly skilled Billing Specialist to join our team at Wrike Remote Jobs. The ideal candidate will have strong analytical abilities and outstanding interpersonal skills to improve organizational efficiency and help our team grow.

Your Key Responsibilities:

  • Assist and communicate with customers on collections, credits, and related license subscription inquiries to resolve billing and account-related issues.
  • Work with Legal, Finance, and Support teams on structuring sales quotes and order forms for processing accurately and completely per executed contract terms.
  • Process customer orders and invoices per Contract and Order Form terms.
  • Investigate, substantiate, and prepare customer credits or bad debt write-offs.
  • Pull, review, and analyze data related to customer accounts, billing information, and purchase contracts.
  • Set up and register customer accounts with 3rd party payment portals such as Ariba.
  • Assist in providing support documentations for audits.
  • Collaborate with data team to ensure appropriate reporting of billing and revenue data.
  • Recommend and help implement improvements to our data collection and reporting methodologies in the billing system.
  • Work with cross-functional teams (Sales, Support, Finance, and Legal) to resolve billing and ordering issues.

Your Requirements:

  • Bachelor's Degree in Business, Finance, or Accounting.
  • 1-3 years of relevant experience.
  • Strong oral and written communication skills in English.
  • Excellent organizational skills, with attention to details.
  • Ability to work independently and cross-functionally with Finance, Legal, Sales, and Customer Support teams.
  • Strong customer service, Excel, and analytical skills.
  • NetSuite and/or Salesforce experience is a plus.

About Wrike Remote Jobs:

We're a team of innovators and creators who solve complex work problems. Our culture values include delivering business outcomes, being better than the competition, moving fast, knowing our customers, winning together, and having courage.



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