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We are seeking a highly skilled Risk Management Specialist to join our team at Microsoft. As a key member of our Customer Service & Support (CSS) organization, you will play a critical role in building trust and confidence with every person and organization through seamless support experiences. Within CSS, Modern Life, Gaming and Customer Service (MLGCS), a Support Business Unit, provides service and support for all Microsoft consumer products and services, as well as commercial customer service, customer protection, and fraud intelligence.
The successful candidate will have a strong background in risk management, security, compliance, or a related field, with excellent written and verbal communication skills. Familiarity with Microsoft's software servicing model and security update methodologies is preferred. Additionally, experience with Power Platforms such as Power BI and Power Automate is beneficial.
This position requires a high level of collaboration and communication with cross-functional teams, including account teams, engineering teams, and partners. You must be able to effectively work under pressure and meet deadlines.
